Existing customers
Design partners have a direct channel with the team and a named contact. Use it — that is what it is for.
Help Center
Support is a person, for now.
A searchable documentation site is being built. While Zerqis is in its design-partner phase, questions go straight to the team that wrote the code.
Getting help today
Evaluating Zerqis
Product and security questions go through the contact form. We answer them ourselves rather than routing to a queue.
Feature requests
Roadmap order is driven by the firms running real closes on Zerqis. Requests from them go to the front.
What the documentation will cover
The outline exists; the writing is catching up with the product.
- Importing transactions and mapping a client’s file format
- How categorization confidence is calculated and when to trust it
- Setting up client rules, and how corrections become rules
- Working exception queues and raising client questions
- Review, approval and completing a close period
Ready to close faster?
See how Zerqis can help your accounting team reduce repetitive work and focus on what matters.